Shipping policy
Dispatch
Orders are dispatched within 2–5 business days of payment confirmation. Please note this may be extended during sale periods.
All parcels are sent from rural Tasmania — please allow additional delivery time for mainland Australia.
Once dispatched, you'll receive a tracking number by email.
Please ensure your delivery address is correct at checkout — you are responsible for providing a valid address at the time of purchase. If a parcel is returned to us due to an incorrect address, failed delivery, or failure to collect, we will contact you to arrange redelivery. Redelivery fees are the customer's responsibility.
Australia
Free standard shipping on all orders over $150. All rates are via Australia Post.
Standard Post
| Weight | Cost |
|---|---|
| Orders over $150 | FREE |
| Up to 250g | $10.00 AUD |
| 251g to 1kg | $15.00 AUD |
Express Post
| Weight | Cost |
|---|---|
| Orders over $150 | $15.00 AUD upgrade |
| Up to 250g | $13.00 AUD |
| 251g to 1kg | $20.00 AUD |
International Orders
Australia Post typically delivers international parcels within 5–10 business days. Customs clearance can take up to 27 days depending on your destination country.
🇳🇿 New Zealand — Free standard shipping on orders over $150
| Weight | Cost |
|---|---|
| Up to 250g | $16.30 AUD |
| 251g to 500g | $19.65 AUD |
| 501g to 1kg | $26.40 AUD |
| 1.001kg to 1.5kg | $33.15 AUD |
| 1.501kg to 2kg | $39.90 AUD |
🇯🇵 Japan — Standard International (5–10 business days)
| Weight | Cost |
|---|---|
| Up to 250g | $19.95 AUD |
| 251g to 500g | $26.00 AUD |
| 501g to 1kg | $38.15 AUD |
| 1.001kg to 1.5kg | $50.30 AUD |
| 1.501kg to 2kg | $62.45 AUD |
🇨🇦 Canada — Standard International (5–10 business days)
| Weight | Cost |
|---|---|
| Up to 250g | $22.30 AUD |
| 251g to 500g | $29.00 AUD |
| 501g to 1kg | $42.20 AUD |
| 1.001kg to 1.5kg | $55.55 AUD |
| 1.501kg to 2kg | $68.85 AUD |
🇺🇸 United States — Standard International
| Service | Cost |
|---|---|
| Flat Rate up to 2kg | $115.54 AUD |
| Flat Rate up to 5kg | $167.04 AUD |
Important Notice for US Customers: US import rules are subject to frequent change. We strongly recommend checking the latest requirements at cbp.gov before placing your order. As the Importer of Record, you are responsible for all duties, taxes, and customs fees. Unpaid duties may result in delays or return of your shipment with no refund on original shipping costs.
🌏 Rest of World — Standard International (5–10 business days)
| Weight | Cost |
|---|---|
| Flat Rate up to 2kg | $96.65 AUD |
Customs, Duties & Taxes
International shipping costs do not include customs duties or taxes. The recipient is responsible for all duties and taxes incurred. We are legally obligated to declare the full value of your package. If a parcel is returned due to refusal to pay duties and taxes, a refund will be issued excluding shipping fees. For more information, contact your local customs authority.
Contact
For any concerns about your parcel, please contact us at hello@blueymerino.com.