Not the right fit? No worries. We're happy to accept returns on unworn items in their original condition (unwashed, tags attached) within 30 days of the ship date. Please note that for hygiene reasons, underwear cannot be returned.
Sale items can only be returned if the item is deemed faulty. If your order arrives damaged, the product is faulty or if it was supplied incorrectly, please email us. We'll help organise a solution for you.
Outlet items are final sales. They can only be returned if the item was supplied incorrectly, or not as described on the listing. Please email us for assistance.
Simply head over to our RETURNS page and follow the instructions.
Please email us and post your return to the following address. Please note that any customs duties, local sales taxes and handling charges are non-refundable.
Bluey Merino Returns
PO Box 974 Launceston
7250 Tasmania, Australia
We are a small family business. We greatly appreciate your patience whilst we process your refund/exchange.