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Dispatch

Orders are dispatched within 2–5 business days of payment confirmation. Please note this may be extended during sale periods.

All parcels are sent from rural Tasmania — please allow additional delivery time for mainland Australia.

Once dispatched, you'll receive a tracking number by email.

Please ensure your delivery address is correct at checkout — you are responsible for providing a valid address at the time of purchase. If a parcel is returned to us due to an incorrect address, failed delivery, or failure to collect, we will contact you to arrange redelivery. Redelivery fees are the customer's responsibility.


Australia

Free standard shipping on all orders over $150. All rates are via Australia Post.

Standard Post

Weight Cost
Orders over $150 FREE
Up to 250g $10.00 AUD
251g to 1kg $15.00 AUD

Express Post

Weight Cost
Orders over $150 $15.00 AUD upgrade
Up to 250g $13.00 AUD
251g to 1kg $20.00 AUD

International Orders

Australia Post typically delivers international parcels within 5–10 business days. Customs clearance can take up to 27 days depending on your destination country.


🇳🇿 New Zealand — Free standard shipping on orders over $150

Weight Cost
Up to 250g $16.30 AUD
251g to 500g $19.65 AUD
501g to 1kg $26.40 AUD
1.001kg to 1.5kg $33.15 AUD
1.501kg to 2kg $39.90 AUD

🇯🇵 Japan — Standard International (5–10 business days)

Weight Cost
Up to 250g $19.95 AUD
251g to 500g $26.00 AUD
501g to 1kg $38.15 AUD
1.001kg to 1.5kg $50.30 AUD
1.501kg to 2kg $62.45 AUD

🇨🇦 Canada — Standard International (5–10 business days)

Weight Cost
Up to 250g $22.30 AUD
251g to 500g $29.00 AUD
501g to 1kg $42.20 AUD
1.001kg to 1.5kg $55.55 AUD
1.501kg to 2kg $68.85 AUD

🇺🇸 United States — Standard International

Service Cost
Flat Rate up to 2kg $115.54 AUD
Flat Rate up to 5kg $167.04 AUD

Important Notice for US Customers: US import rules are subject to frequent change. We strongly recommend checking the latest requirements at cbp.gov before placing your order. As the Importer of Record, you are responsible for all duties, taxes, and customs fees. Unpaid duties may result in delays or return of your shipment with no refund on original shipping costs.


🌏 Rest of World — Standard International (5–10 business days)

Weight Cost
Flat Rate up to 2kg $96.65 AUD

Customs, Duties & Taxes

International shipping costs do not include customs duties or taxes. The recipient is responsible for all duties and taxes incurred. We are legally obligated to declare the full value of your package. If a parcel is returned due to refusal to pay duties and taxes, a refund will be issued excluding shipping fees. For more information, contact your local customs authority.


Contact

For any concerns about your parcel, please contact us at hello@blueymerino.com.