Shipping
Orders will be despatched within 2-5 business days upon payment confirmation. Please be aware that this is subject to change during sales. All parcels are despatched from rural Tasmania, please allow for extra delivery time to the mainland.
AUSTRALIA
Free standard shipping for orders over $180
STANDARD POST (Australia Post standard rates)
| Up to 250g | $9.70 |
| Up to 500g | $11.15 |
| Up to 1kg | $15.25 |
| Up to 3kg | $19.30 |
EXPRESS POST (Australia Post standard rates)
| Up to 250g | $12.70 |
| Up to 500g | $14.95 |
| Up to 1kg | $19.25 |
| Up to 3kg | $23.80 |
| Up to 5kg | $31.80 |
Orders over $100 must be signed for delivery to prevent parcel theft. Customers must ensure their delivery address is correct and accessible.
Contact us within 48 hours if you think your order was misdelivered, lost in transit, or stolen. We'll investigate with Australia Post. Compensation is subject to Australia Post policies. We rely on courier tracking and proof of delivery records to support your claim.
INTERNATIONAL ORDERS
Australian Post typically delivers international parcels within 5 to 10 business days. * Please note that customs clearance can take up to 27 days, depending on the country’s customs authority.
NEW ZEALAND
Free International standard shipping for orders over $180
| Up to 250g | $16.30 AUD |
| 251g to 500g | $19.65 AUD |
| 501g to 1kg | $26.40 AUD |
| 1.001 to 1.5kg | $33.15 AUD |
| 1.501 to 2kg | $39.90 AUD |
JAPAN
Standard International (5-10 business days*)
| Up to 250g | $19.95 AUD |
| 251g to 500g | $26.00 AUD |
| 501g to 1kg | $38.15 AUD |
| 1.001 to 1.5kg | $50.30 AUD |
| 1.501 to 2kg | $62.45 AUD |
CANADA
Standard International (5-10 business days*)
| Up to 250g | $22.30 AUD |
| 251g to 500g | $29.00 AUD |
| 501g to 1kg | $42.20 AUD |
| 1.001 to 1.5kg | $55.55 AUD |
| 1.501 to 2kg | $68.85 AUD |
US
Standard International
| Flat Rate up to 2kg | $115.54 AUD |
| Flat Rate up to 5kg | $167.04 AUD |
- Potential Additional Costs: Your total purchase price on our website does not include potential US import duties, taxes, or customs brokerage fees. The final cost of your order may be higher than the price paid at checkout.
- Payment Responsibility: These additional charges are determined and collected by US Customs and Border Protection (CBP) and your local postal or courier service upon entry into the US. You, the customer (importer of record), are responsible for paying these fees to receive your shipment. We are not liable for any such additional costs.
- Shipping Delays: All shipments will now undergo a full customs clearance process, which may lead to extended processing and delivery times at the border.
- Risk of Return: If the applicable duties and taxes are not paid upon arrival, your shipment may be delayed, abandoned, or returned to the sender, in which case you will be responsible for any associated return shipping fees and will not be eligible for a refund of the original shipping costs.
REST OF THE WORD
Standard International (5-10 business days*)
| Flat Rate up to 2kg | $96.65 AUD |
Please be aware that international delivery costs do not cover any customs duties or taxes that may be imposed by customs in your destination country. The recipient is responsible for any duties or taxes incurred. We are legally obligated to declare the full value of your package. Once items have shipped, they become the property and responsibility of the purchaser.
If a parcel is returned due to refusal to pay duties and taxes, a refund will be issued, excluding shipping fees.
The recipient is the importer of record and must comply with all local laws and regulations within the destination country. Legislation and procedures change from country to country. For more information, it is advisable to contact your local customs authority.
If you have any concerns about your parcel please contact us hello@blueymerino.com
